GREYHOUND CANADA TRANSPORTATION CORP.
GREY GOOSE BUS LINES
VOYAGEUR CORP.

SPECIAL NEEDS PASSENGERS

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Table of Contents
Adult and Children's Fares
Baggage
Blind or Hearing Impaired Passenger Accompanied by a Service Animal
Blind Person - Special Privilige
Conditions of Sale
Facsimile or Didability Travel Identification Card
Marking of Tickets for Disabled Passenger
Marking or Ticket for Pasenger Accompanied by a Service Animal
Reduced Rates - Special Needs Persons
Sample Identity Cards
Special Needs (Blind / Hearing Impaired) - Special Privilege for Service Animals

BLIND PERSON - SPECIAL PRIVILEGE

TO WHOM GRANTED

To blind persons registered with the Canadian National Institute for the Blind presenting a Canadian National Institute for the Blind (C.N.I.B.) NATIONAL IDENTITY CARD or Provincial IDENTITY CARD properly completed and signed.

C.N.I.B. IDENTITY CARDPROVINCIAL IDENTITY CARD
C.N.I.B. Identity CardProvincial Identity Card
Front & Back

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SPECIAL NEEDS (BLIND / HEARING IMPAIRED) - SPECIAL PRIVILEGE FOR SERVICE ANIMALS

TO WHOM GRANTED:

To persons having a Service Animal with appropriate IDENTITY CARD.

SAMPLE IDENTITY CARDS

Hearing Ear Dogs of CanadaWestern Guide Dog Foundation
Hearing Ear Dogs of CanadaWestern Guide Dog Foundation

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BLIND OR HEARING IMPAIRED PASSENGER ACCOMPANIED BY A SERVICE ANIMAL

If a passenger is accompanied by a "Seeing Eye or Hearing Ear" service animal, this animal should be allowed on the bus.

FARES

Special Needs Passengers will be charged regular One-Way or Return Fares. "Seeing Eye" or "Hearing Ear" Service Animal and accompanying guide will travel in-conjunction with the fare charged to the Special needs passenger at no extra charge.

MARKING OF TICKET

Regular form ticket will be issued to each passenger, stamping or endorsing "Blind & Escort" Requisition No. . . ., together with limit of ticket and amount of fare paid on the ticket issued to the Special Needs Passenger, "Seeing Eye" or "Hearing Ear" Service Animal and sighted escort.

IMPORTANT NOTICE: This special privilege permits "Special Needs" Person and escort to travel together at the rate of a person traveling individually. Reductions will not be granted when a "Special Needs" Person is travelling alone.

REDUCED RATES - SPECIAL NEEDS PERSONS

TO WHOM GRANTED

The reduced Fares authorized will be granted to a Special Needs (Permanently Disabled)Person, unable to travel alone, (regardless of age) and accompanied by an Adult Attendant, if such Disabled Person has received a Disability Travel CardTM from the Easter Seals/March of Dimes National Council (Canadian Rehabilitation Council for the Disabled) or one of its designated affiliated members. (Special Needs persons will be given free seat selection and will be pre-boarded at locations where seat selection is available.)

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CONDITIONS OF SALE
  1. The Special Needs Permanently Disabled Person and the Adult Attendant must travel together for the entire trip.
  2. The Adult Attendant must be capable of assisting the Permanently Disabled Person in boarding and alighting from the Bus and during the trip without assistance from Carrier personnel.
  3. The Special Needs Disabled Person will make application to the Easter Seals/March of Dimes National Council or its designated affiliates by having completed the Application of Eligibility form. Upon approval of the Application of Eligibility by the Easter Seals/March of Dimes National Council or its designated affiliates a Disability Travel CardTM will be issued authorizing the Special Needs Tickets.
ADULT AND CHILDREN'S FARES
One-Way Fares:One Adult, One-Way Regular Fare, via applicable valid route(s), will require a ticket to be issued for each passenger covering One-Way Transportation for a disabled person and adult attendant
Round-Trip Fares:Double the Adult One-Way Regular Fare, via applicable valid route(s), will require a ticket to be issued for each passenger covering Round-Trip Transportation for a disabled person and adult attendant.
Children's Fares:No Reduction for Children's Fares.
NOTE: Special Needs Person Tickets authorized herein will be based on REGULAR FARES and not applicable on any Excursion fares, unlimited travel tickets, Blind and Escort or other reduced fares, or to or through the United States.

MARKING OF TICKETS
  1. Each Coupon of a Ticket for the use of a Permanently Disabled Person and An Adult Attendant should be plainly marked "Disabled No. A-131."
  2. Time Limit of the Ticket will be governed by the Tariff from which the fare authorized herein is obtained.
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BAGGAGE

Except as otherwise specifically provided herein, Rules, Regulations and Charges governing the handling of Baggage will be as published or authorized in tariffs to which the Issuing Carriers named herein are parties.
Exception: Collapsible non-motorized wheelchairs, and other mobility aids, will be accepted as Baggage without additional charge, and will be in addition to the two (2) piece free baggage limitation.

FACSIMILE OF DISABILITY TRAVEL IDENTIFICATION CARD

The Special Needs Person MUST make an application to the Easter Seals/March of Dimes National Council or its designated affiliates to receive a Disability Travel CardTM.

Front of CardBack of Card
Disability Travel Card (Front)Disability Travel Card (Back)

Certificate of Eligibility

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Last Updated on 12/13/11
By Raelonda Howard, Greyhound Lines, Inc.
Email: raelonda.howard@greyhound.com