This section contains basic rules and regulations that govern all passenger fares, such as limit of tickets, honoring of tickets, marking of tickets, dates of sale, refund policies, liability, routing, passengers with disabilities, and more.
A primary market includes a major city and a group of smaller or suburban cities in the area surrounding it. All fares, rules and regulations applying to the major city will also apply to the surrounding cities. This section lists alphabetically all cities included in a Primary Market and lists all Primary Market cities with their respective groups.
This section contains Greyhound's Community Service programs, included are provisions for "Home Free," the program that allows runaway children through age 18 to return home free, provisions for Organ Transplant patients, and provisions for the safe return of missing children.
This section contains rules and regulations governing the transportation of baggage. It includes a definition of baggage, size, weight and value limitations, excess baggage and excess value provisions, prohibited items, rules for filing claims, and more.
This section contains interstate and intrastate mileage fare tables to be used with mileage determined from local mileage tables or mileages from National Mileage Tariff NBTA 111. Please note that the local intrastate mileage tables will not be included in this online version of the Passenger Fare Sales Manual.