This section contains basic rules and regulations that govern all passenger fares, such as limit of tickets, honoring of tickets, marking of tickets, dates of sale, refund policies, liability, routing, passengers with disabilities, and more.
This section names carriers that interline fares with Greyhound. Please note not all carriers participate in Greyhound's reduced fare programs. Use mileage fares to interline with these carriers.
This section defines the restriction codes used with many of the reduced city pair fares found in the Promotional and City Pair Fare sections of this online manual.
A primary market includes a major city and a group of smaller or suburban cities in the area surrounding it. All fares, rules and regulations applying to the major city will also apply to the surrounding cities. This section lists alphabetically all cities included in a Primary Market and lists all Primary Market cities with their respective groups.
Standard discounts are outlined in this section. Provisions for children's fares, senior fares, charity fares, and veteran's fares are in explained here.
This section contains Greyhound's Community Service programs, included are provisions for "Home Free," the program that allows runaway children through age 18 to return home free, provisions for Organ Transplant patients, and provisions for the safe return of missing children.
This section contains rules and regulations governing the transportation of baggage. It includes a definition of baggage, size, weight and value limitations, excess baggage and excess value provisions, prohibited items, rules for filing claims, and more.