Greyhound Online Passenger Fare Tariff and Sales Manual

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DISCOUNTED FARES (SECTION 7)

Senior Fares
Clergy Fares
Charity Fares
Veteran’s Fares
Special Charity Fares - Red Cross
Special Charity Fares - Traveler's Aid

CHILDREN’S FARES

Effective: March 19, 2009

Children who have reached or passed their second (2nd) birthday but have not reached their twelfth (12th) birthday will be charged twenty-five percent (25%) less than the full adult fare, increased where necessary to end in "0" or "5" cents, when traveling with a passenger paying full adult fare. The child must travel on the same itinerary (both outbound and return) as the passenger paying the full adult fare to qualify for the twenty-five percent (25%) discount.

Note: Up to two (2) children ages two (2) thru eleven (11) will be allowed to travel at twenty-five percent (25%) less than the full adult fare for each passenger paying the full adult fare when all passengers are traveling on the same itinerary (both outbound and return). Any additional children ages two (2) thru eleven (11) in the travel party may be subject to paying the full adult fare.

One (1) child who has not reached his or her second (2nd) birthday when accompanied by a passenger fifteen (15) years of age or older will be carried free when not occupying a seat to the exclusion of another passenger.

Children who have not reached their second (2nd) birthday and will be occupying a seat to the exclusion of another passenger, will be charged twenty-five percent (25%) less than the full adult fare, increased where necessary to end in "0" or "5" cents, when accompanied by a passenger paying the full adult fare. The child must travel on the same itinerary (both outbound and return) as the passenger paying the full adult fare to qualify for the twenty-five percent (25%) discount.

Children who have reached or passed their twelfth (12th) birthday will be charged the fare applicable to adult passengers.

Children's fares will be based on the full fare paid by the accompanying adult. If the fare paid by the accompanying adult prohibits reduction for children's fares, the child's fare will be the same as the adult fare.

No children's fares will be sold to casinos.

The foregoing rules are the basis for determining children's fares. (The carriers reserve the right to refuse to transport children from their origin, when in the judgement of the supervisory personnel of the origin carrier, supervision of such children is inadequate.) All passengers who have not reached their fifteenth (15) birthday must be accompanied by a passenger fifteen (15) years of age or older, or must comply with the guidelines regarding the transportation of Unaccompanied Children as outlined in the Policy Affecting Unaccompanied Children under the age of 15, listed below.

POLICY AFFECTING UNACCOMPANIED CHILDREN UNDER THE AGE OF 15:
Any passenger under the age of 8 must be accompanied by a passenger at least 15 years of age or older at all times. Passengers between the ages of 8 and 14 years of age inclusive, may travel unaccompanied at full adult fare if the following conditions are met in their entirety: [See exception below.]

The passenger's trip will begin and end on the same schedule.
The passenger's trip will be no longer than five (5) hours in duration.
The passenger's trip (origin to destination) must take place during daylight hours only.
Both the origin and destination stations are full service agencies or company operated facilities.
The destination station will be open at the time the passenger is scheduled to arrive.
Parent, Guardian or Legal Custodian of the child must complete and sign the Unaccompanied Child Form authorizing the child to make the trip and return this to the Customer Service Supervisor on duty. This form specifically names the person authorizing the trip and the person meeting the child at the destination station and the telephone number(s) at which this person may be contacted. It also provides an emergency contact name and telephone number in the event it is needed.
In order for the child to be released at the destination, the person named on the Unaccompanied Child Form as the one meeting the child must have positive picture identification, such as a driver's license or state issued identification card, and provide such to the agent at the destination station. Without such identification, the child will be released into the custody of Child Protective Services or to local law enforcement officials in the destination city.
A fee of $5 will be assessed for each child traveling unaccompanied.

If any of the above conditions are not met, then the passenger must be accompanied by a passenger at least 15 years of age or older in order to travel.

For specific guidelines regarding the transportation of unaccompanied children, refer to the Customer Service Manual. Click to see copy of form that must be completed for each unaccompanied child.

The Unaccompanied Child Form has three parts, distribute as follows:
White copy:	Driver Envelope - Turned in with trip report.
Pink copy:	Parent or Guardian of Child.
Yellow copy:	Departure location retains for files.

EXCEPTION: [State of Illinois only] No tickets will be sold for interstate or intrastate transportation of unaccompanied minor children under the age of 17 from locations within the state of Illinois.

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SENIOR CITIZEN’S FARES

Tickets sold to persons age sixty-two (62) or older will be discounted 5%, adjusted where necessary to end in the next higher "0" or "5" cents.

The passenger must submit proof of age to the selling agent, such as birth certificate, drivers license, passport, or other similar document.

Ticket limit will be the same as the undiscounted ticket limit.

Advance purchase fares, day of week restricted fares, schedule restricted fares, casino fares, commuter fares, Discovery Pass fares or fares already discounted for a specific class or group of passengers (such as students or military personnel) do not qualify for senior discounts.

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ONLINE FARES

Select walk-up fares purchased online thru www.greyhound.com will be discounted by 12% of the applicable fare at the time of purchase. Online discount not applicable to advance purchase fares.

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CLERGY FARES

Greyhound has no special fares for members of the clergy.

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CHARITY FARES

Greyhound offers no discounts for charitable organizations, except for those shown in this section.

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VETERAN’S DISCOUNTS

A discount of 25% off the applicable one-way fare is granted to patients of U.S. Veterans Administration Hospitals, patients assigned by the United States Veterans Administration to Army, Navy, Air Force, or Military hospitals, or patients assigned by the United States Veterans Administration to civil and state institutions, when traveling at their own expense.

To qualify for this discount, the patient must present a completed Veterans Administration Request for Reduced Rate Transportation Form (VA-Form 3068) to the ticket agent at time of purchase.

No round-trip tickets will be sold. If passenger desires a return trip, sell two one-way tickets, one for the going trip and another for the return trip.

See sample of form here. It is a serialized form, currently printed on green bank-stock type paper. Facsimiles or copies of this form must not be accepted. VA Hospitals may order the form thru the Department of Veterans Affairs Standardized Forms, Form Letters and Publications Combined Catalog.

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SPECIAL CHARITY FARES - RED CROSS

EFFECTIVE:	January 1, 2000
EXPIRES:	No expiration date.
DISCOUNT CODE:	"RC"

The Red Cross is a recognized charitable designed to provide disaster relief and/or assistance to people in need.

Passengers who are in need of travel assistance may contact the local Red Cross chapter and upon approval will be furnished with a letter on Red Cross letterhead plus a coupon that can be presented to any Greyhound location for 25% off the applicable walk-up fare.

This offer will not apply to senior fares, student fares, children's fares, companion fares, military fares, casino fares, Discovery Pass fares, or fares requiring advance purchase. No other discounts will apply in conjunction with the Red Cross discount.

The passenger will present the letter from the local Red Cross Chapter, that includes the passenger=s name, travel origin, travel destination, and number of tickets needed. Discounted children's fares will not be sold, although child's-fare tickets based on the undiscounted walk-up fare may be sold when the child is traveling with an adult.

As with any charity discount, the payment of transportation must be from Red Cross funds, not the passenger's personal funds.

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SPECIAL CHARITY FARES - TRAVELER'S AID

EFFECTIVE:	January 23, 2002
EXPIRES:	No expiration date.
DISCOUNT CODE:	"TA"

The Traveler's Aid is an international organization with a presence in many large United States cities and metropolitan areas. It is a charitable organization designed to aid the passenger in need of travel assistance.

Passengers who are in need of travel assistance may contact a Traveler's Aid office in one of the cities listed below and upon approval by Traveler's Aid will be furnished with a letter on Traveler's Aid letterhead stationery that can be presented to any Greyhound location in the same city or surrounding area for 25% off the applicable walk-up fare.

The 25% discount will not apply during holiday blackout periods. See Section 5.

The passenger will present a letter from Traveler's Aid that states that the issuing office (see list below) is a current member in good standing of Traveler's Aid International and entitled to participate in the Greyhound discount program. In addition, the request will include the passenger's name, travel origin, travel destination, and number of tickets needed. Discounted children's fares will not be sold, although child's-fare tickets based on the undiscounted walk-up fare may be sold when the child is traveling with an adult.

As with any charity discount, the payment of transportation must be from Traveler's Aid funds, not the passenger's personal funds.

PARTICIPATING TRAVELER'S AID LOCATIONS
Albuquerque, NM Atlanta, GA Albany, NY Baltimore, MD Birmingham, AL Boston, MA Buffalo, NY Charlotte, NC Chicago, IL Cincinnati, OH Claremont, CA Dallas, TX Daytona Beach, FL Detroit, MI Ft. Worth, TX	Gainesville, FL Green Bay, WI Hapeville, GA Hollywood, CA Jacksonville, FL Killeen, TX Lake City, FL Las Vegas, NV Lawrence, KS Long Beach, CA Los Angeles, CA Louisville, KY Marietta, GA Memphis, TN Milwaukee, WI	Montgomery, AL Nashville, TN New Haven, CT New Orleans, LA New York, NY Norfolk, VA Oakland, CA Oklahoma City, OK Philadelphia, PA Phoenix, AZ Pittsburgh, PA Providence, RI Richmond, VA Riverside, CA Rock Springs, WY	San Bernardino, CA San Diego, CA San Francisco, CA San Rafael, CA Savannah, GA Seattle, WA Shreveport, LA Spartanburg, SC St. Louis, MO St. Petersburg, FL Tampa, FL Temple, TX Washington, DC Wilkes-Barre, PA Wilmington, DE